COVID - 19 Vaccinations

Are being done by Forth Valley Health Board on behalf of the practice at local hub venues. Please do not contact the Practice regarding the Covid vaccination.

>> Further information

Book an Appointment

It is easier and quicker to book appointments and request repeat prescriptions via our online service. Simply log in and select an option.

The practice has suspended online booking of appointments due to the current coronavirus outbreak. Until further notice we will only be offering routine appointments as phone consultations. Online ordering of prescriptions is still available. Due to an increase in demand prescriptions can take up to 7 days to process. Please try to order your next prescription 7 days before it is due and nominate a chemist to avoid coming in to the practice.

Can another healthcare professional help?

Do you need to see the GP?

Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment. Please see the information on see a doctor or healthcare professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a pharmacist, optician, dentist, or other healthcare professional.You can even self-refer for some services without seeing your GP.

For real life-threatening emergencies such as those below – RING 999

For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY

  • A fever and lethargic (drowsy) child
  • A feverish and floppy (unresponsive) infant
  • Difficulty breathing
  • Sudden, severe abdominal pain
  • Accidental or intentional overdose of medication
  • Trauma (including falls) and possible broken bones or road traffic accident.

Your appointment at the Practice

  • Appointments may be made online, by telephone or in person
  • Please make one appointment for each member of the family who needs to be seen
  • We try to keep to time but please be patient if someone before you takes longer than planned
  • Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment
  • It is Practice policy to allow patients to choose whichever doctor they wish to attend in the Practice (however this may not always be possible during periods of annual leave or illness).

Please help us

If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 10 minutes late for an appointment you may be asked to re-book.

Due to the increasing number of patients failing to keep their appointments, the practice has decided that anyone who persistently fails to keep an appointment without giving notice may be asked to leave the practice list.

Appointments

Consulting times
Surgeries (Doctors)Surgeries (Nurses)
Monday8:30am – 12 noon
1:30pm – 6:00pm
8:30am – 12:30pm
1:00pm – 3:30pm
Tuesday8:30am – 12 noon
1:30pm – 6:00pm
7:15am – 11:00am
11:30am – 2:00pm
Wednesday8:30am -12 noon
1:30pm – 6:00pm
8:30am – 12:00pm
12:30pm – 6:00pm
Thursday8:30am – 12 noon
1:30pm – 6:00pm
8:00am – 12:00pm
1:00pm – 3:30pm
Friday8:30am – 12 noon
1:30pm – 5:00pm
8:00am – 2:00pm
Emergencies

Emergencies will of course be attended to at any time.

Urgent appointments

If you feel your problem is urgent, please say so and you can be seen at short notice.

Additional information

If you have a suspected infectious disease

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 

Consultations 16 to 75 

If a patient aged between 16 and 75 years has not had a practice consultation within a period of three years, we are happy, on request, to provide a consultation.

Giving Consent for Treatment

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.