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Complaints Procedure

We always try to offer the best service possible, but there may be times when you feel this has not been sufficient. We always take complaints seriously and act on them. If you wish to register a complaint please ask to speak to the practice manager or if you prefer please write to the practice manager. We will confirm receipt of your written complaint and contact you to discuss further. If you would like to offer any suggestions about improving our service to you please speak to the practice manager or put it in writing if you prefer.

We welcome your comments and suggestions which should be conveyed to any doctor or the practice manager.

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